Conway for Trust & Safety Operations
Protect your platform from harmful content
STEP 1
Connect your data
Give Conway access to user reports, content streams, and platform activity, and the system will handle multi-modal data in real-time
Content Sources
User Reports
Real-time webhook
Comment Stream
Kafka consumer
Image Uploads
S3 event trigger
Last 24 hours
8.4K
Reports
124K
Comments
31K
Images
STEP 2
Generate alerts
Conway detects and classifies content violations in real-time, providing alerts for immediate action
Spam
1,247
Harassment
89
Misinformation
234
Violence
12
Hate Speech
31
STEP 3
Auto-resolve or escalate
Clear violations get handled automatically, and edge cases go to human reviewers with full context and Conway's recommendations
Case #CM-8847 · Human Review
Reported Content
"This product is a complete scam. The company is run by criminals who should be..." [truncated]
Category
Harassment
Confidence
73%
STEP 4
Improve your models
Every moderation decision feeds back into your models, improving detection accuracy automatically without engineering work
Model Training
Recent Decisions Used for Training
Harassment model+847 samples
Spam classifier+2,341 samples
Violence detector+156 samples
Model Improvement
Harassment detection accuracy improved from 89% to 94% this week based on reviewer feedback.
Next model update: Tonight at 2 AM
