Conway
Request demo→

Privacy Policy

Last updated March 22, 2026

Conway Enterprises, Inc. ("Conway," "we," or "us") provides software for fraud and anti-money laundering operations. This Privacy Policy explains how we handle personal data when you visit our website, contact us as a prospective or current customer, or otherwise communicate with us directly. It applies to anyone who interacts with Conway, regardless of how that interaction originates.

Conway's platform is deployed within our clients' own infrastructure. We do not host, store, or maintain custody of client operational data. This Privacy Policy does not govern data processed by our platform within a client's environment. The handling of that data is governed by our customer agreements.

Information We Collect

We collect personal data that you provide to us and data generated by your use of our website.

  • Contact information. Name, email, phone number, company, and job title—provided when you request a demo, create an account, or contact us.
  • Payment information. Billing details necessary to process transactions. Payment card data is handled by our payment processor and is not stored on our systems.
  • Communications. Content of emails, support requests, and feedback you send us, including communications with end users at client organizations.
  • Website usage data. IP address, browser type, pages visited, and similar analytics data collected automatically through cookies and similar technologies.

We may also receive professional contact information from publicly available sources or business partners for sales outreach.

We do not knowingly collect sensitive personal data or data from children under 18.

Use of Information

  • To provide, maintain, and improve our services.
  • To manage accounts and process payments.
  • To communicate with you, including responding to inquiries and sending product updates.
  • To conduct sales and marketing. You can opt out of marketing emails at any time by using the unsubscribe link in any email or by contacting us at team@conway.ai.
  • To analyze and improve our website.
  • To comply with legal obligations and protect our rights.

Sharing of Information

We do not sell personal data. We may share information with:

  • Service providers. Third parties that help us operate our business, such as payment processors, hosting providers, and analytics services. These providers are contractually required to protect your data.
  • Legal compliance. When required by law, regulation, or legal process, or to protect the rights, safety, or property of Conway, our customers, or others.
  • Business transfers. In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Security

We implement commercially reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at team@conway.ai.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact

If you have questions about this Privacy Policy, contact us at team@conway.ai.

Conway Enterprises, Inc.
Questions? Contact team@conway.ai