Conway for Response
On-policy investigations, automated end to end
Step 1
Encode your procedures
Conway captures your team's investigation workflows — evidence collection, enrichment steps, decision criteria, escalation paths — into executable, auditable playbooks
Investigation Playbook
0 / 4 steps
1
Collect evidence
Transactions, device data, account history
2
Enrich context
Watchlists, historical patterns, third-party data
3
Apply decision criteria
Team thresholds, risk scores, policy rules
4
Route or resolve
Auto-close, escalate, or flag for review
Step 2
Automate low-level investigations
Playbooks run evidence collection, data enrichment, and risk scoring automatically — each step logged, each decision traceable, all at scale
Case INV-4821 · Automated
Running
Pull transaction history
Check device fingerprints
Cross-reference watchlists
Score risk factors
Apply decision logic
Step 3
Escalate with full context
When a case exceeds automated thresholds, it gets routed to a senior analyst with the complete investigation context — so they can decide, not dig
Escalation · ESCL-2091
Investigation Summary
Playbook completed 8 of 10 investigation steps automatically. Two decision points flagged for senior review — account history anomaly and cross-border pattern.
Evidence
14 items
Risk
High
Auto-resolved
80%
Escalated to Senior Analyst
Step 4
Build institutional knowledge
Every resolved case feeds back into the system — Conway learns from analyst decisions to improve playbooks and increase auto-resolution rates over time
Learned Patterns
87% auto-resolved
Dormant account reactivation
47 cases learned
+18% accuracy
Cross-border structuring
23 cases learned
+12% accuracy
Device fingerprint mismatch
89 cases learned
+24% accuracy
Off-hours bulk transfers
15 cases learned
+9% accuracy
